Frequently Asked Questions?

1. Question: What services are offered by  Household Market Place, LLC? Answer: Household Market Place, LLC is a website for consumers looking to find local real estate and mortgage services. Consumers may view and contact all of the professionals listed on Household Market Place, LLC to get their questions answered about a current listing or mortgage-related inquiry.

2. Question: Does Household Market Place, LLC charge me a fee or subscription fee to list a property or become a subscriber? Answer: No we do not charge a fee or subscription fee to list a property on our website you are no obligation to purchase any service or services offered by our partners listed on this website. All fees are based on the services performed.

3. Question: Is  Household Market Place, LLC a real estate broker? Answer: No Household Marketplace, LLC is an online networking platform for licensed real estate agents that would like to place their listing on our website: all calls related to the listed property will be forwarded to the listing agent of the property. We can also help the agent find pre-qualified buyers for listed properties on our website.

4. Question:  Where is  Household Market Place, LLC located? Answer: We are located in Atlanta, GA our Mailing Address is P.O. BOX 42 Pine lake, GA 30072, we can be reached by calling (678)952-0118 or toll-free at 1(800) 929-8667 or you may also email us at Info@Household Market Place, LLC for more information. Our hours of operation are from 9:00 a.m. until 9:00 p.m. EST Monday through Friday.

5. Question: Does Household Market Place, LLC sell or share my information with any third party?  Answer: No Household Marketplace, LLC does not sell your information to any outside affiliate or third party. All information obtained by any of our affiliated parties is confidential and only reviewed with the written consent of the consumer and is only used for the intended service requested by the consumer.

6. Question: Are there any contracts required to advertise on your website? Answer: We do require that you fill out the agent partner form to acknowledge that we will be sharing your listing information on our website there is no fee or contact to sign fill out the request for well take care of the rest click here to partner with us.

7. Question: How does your site work with private sellers? Answer: We allow private owners to advertise on our website at no cost or obligation, we can also help them with the appointment scheduling process to help you find motivated buyers. If you would like to list your private listing click here to submit a request

8. Question: How does your company work with real estate investors? Answer: We can provide investors the funding they need to purchase a fix and flip or rental property to generate rental income. We work with several private and hard money lenders for more information call 1-800-832-9208 or 678-888-1197.

9. Question: What states dose you currently offer your service in?  Answer:  Household Market Place, LLC is a public platform available to US  consumers, realtors, investors, and private sellers. We currently offer conventional loans in GA (only) We offer hard money and private loans in the following states. GA, FL, KY, MA, MI, IL, MN, MO, OH, OK, PA, SC, TN, TX, VA, WA, WV. We do not offer services for hard money or private loans in CA, AZ, NC, NJ, UT, NY. If you need a loan in a state we do not offer hard money or private loans in you may contact us at 1-800-832-9208 to be referred to lenders in your area for more assistance.

10. Question: I was recently denied by the lender for my loan, what's next? Answer: You will receive a letter of denial in the mail from the lender explaining the determination for denial, you have the right to a copy of your credit report detailing all information that has been reported by creditors and third-party collection agencies, once you review your credit report you have the right to request the validity of any alleged debt owed. IF you have inaccuracies, duplicate accounts, or any erroneous information the credit reporting agency must remove any invalid information that is being reported on you to request a copy of your credit report you will need to contact Transunion, Equifax, Experian to start the process of getting your credit profile updated.

11. Question: Do you sell my private information to other lead vendors? Answer: NO we do not see your information to third-party vendors for outside marketing purposes, all the information we obtain is strictly for loan underwriting purposes only and is reviewed by our lenders in order to determine if you qualify for the loan that you are requesting.

12. Question: Do I have a cancelation period? Answer: You have the right to cancel at any time during the underwriting period if you intend not to proceed with the loan before the consumption date of the loan. If the loan is a refinance on your existing loan you will have a 3-day recessionary period up until midnight the third business day at midnight.

13. Question: I would like to accept a cash offer from Household Market Place, LLC to purchase my home what are the next steps? Answer:   We will provide you with an offer to purchase your property within an agreeable allotted time frame based on how soon you are looking to sell and upon contact the allowable due diligence.

14. Question:  What is your privacy policy? Answer:  Household Market Place is a licensed Mortgage Broker in Georiga NMLS ID 2127581. Household Market Place, LLC is an equal housing lender we can be reached by calling 1-877-929-8667 or 678-952-0118. You may also send your email request to infohhmpllc@post.com or by mail to P.O. BOX 42 Pine Lake, GA 30083 to view our privacy policy click here to view a copy of our privacy policy.

15. Question: What is your complaint procedure? Answer: Household Market Place, LLC takes consumer complaints very seriously. Household Market Place, LLC has a zero-tolerance policy for discrimination of any kind from its staff members or partnering clients listed on our website for more information regarding our consumer complaint policy or if you need to make a written or verbal complaint call us at 1-877-929-8776 or 678-952-0118. You may also complete our online complaint request form and submit it from our website or send a written complaint to P.O. BOX 42 Pine Lake, GA 30072, or send an email to infohhmpllc@post.com

16. Question: I was recently turned down for a mortgage loan whats next? Answer: If you are denied a mortgage loan, you will receive written notification from our lender with a detailed explanation with thirty days of being denied for a mortgage loan the letter will advise you of your right under the Fair Credit Reporting Act  (FCRA), you are entitled to one free copy of your credit report annually to ensure the accuracy of the information provided by creditors to request a copy contacting Transunion , Equifax or Experian to request a copy of your credit report.

Household Market Place, LLC Consumer Complaint Policy.

Household Market Place takes consumer complaints very seriously, it's our policy to handle all consumer complaints in a timely manner provided the consumer identifies Him/Her self in the initial written or oral complaint. If a consumer has a complaint about the service or products provided by Household Market Place, LLC, May submit a complaint in writing by sending it to P.O. BOX 42 Pine Lake, GA 30072 or calling us at 1-877-929-8667 or 678-952-0118 to file a complaint online click here. You will be redirected to our consumer complaint form please fill it out completely and submit it to us for review by our operations team. Household Markeplace, LLC shall respond to all written complaints within ten calendar business days, upon initial receipt of your complaint our operations team will determine if the complaint needs to be escalated, in the event the complaint involves a Household Market Place, LLC employee(s) the employee(s) shall not be responsible for conducting the investigation of the complaint our compliance department will investigate the claim to determine the necessary course of disciplinary action that shall be taken. In the event, the complaint involves possible identity theft, fraud, breach of information, financial loss to a consumer, criminal activity the operations department and the president must be notified.

This policy is not intended to cover customer notifications in regard to error resolution claims under Regulation E, qualified written requests that assert an error and requests for information under the Real Estate Settlement Procedures Act (RESPA), billing error resolution under Regulation Z, and disputes under the Fair Credit Reporting Act (FCRA). These areas have regulatory requirements regarding timing, investigation, response, and retention. Such communication is covered by other policies and/or procedures. Departments should follow their procedures for assessing and responding to complaints within these categories.

A record of consumer complaints, record retention of such complaints, any supporting documentation and responses shall be retained by the Operations department.  You submit an online request by clicking here.